AI appointment setting
Move qualified inquiries toward a real appointment.
Dooriax connects approved voice, text, email, calendar, and CRM steps so a qualified inquiry can receive a timely response, choose an available time, and reach the right person with the context intact.
- Qualification before calendar access
- Live availability from the approved calendar
- Confirmation, reminder, and handoff states
AI appointment setting is a controlled workflow that responds to an opted-in inquiry, asks approved qualification questions, offers current availability, records the booking, and sends confirmation or reminders. Dooriax defines the boundaries, ownership, human escalation, and measurement around that process.
Define what qualifies for an appointment
The system needs a clear service, geography, eligibility, urgency, customer type, and required information before it offers a calendar. Requests outside the approved criteria go to a person or a different next step.
- Service and market fit
- Required customer details
- Urgency and safety rules
- Disqualification and referral paths
Use the calendar as the source of truth
Appointment availability should come from an approved business calendar with service duration, buffer time, staff coverage, location, and booking limits. The workflow should never invent an opening.
- Real-time available slots
- Staff and service assignment
- Time zone and location
- Cancellation and rescheduling rules
Coordinate the approved channels
Voice, text, and email can support the same appointment path when the business has permission to use them. Templates should explain who is contacting the person, why, what was requested, and how to stop or reach a human.
- Consent-aware first response
- Clear business identity
- Confirmation and reminder sequence
- Human reply and opt-out handling
Measure the whole appointment path
A booking is an intermediate outcome. Reporting should separate new inquiries, qualified inquiries, appointments offered, bookings, cancellations, no-shows, attended appointments, and completed work where the systems allow.
- Response time
- Qualification rate
- Booking and show rate
- Outcome feedback to the CRM
Common questions.
Direct answers about fit, process, limits, and next steps.
Does AI appointment setting guarantee booked appointments?
No. Results depend on demand, offer, lead quality, consent, response timing, availability, service fit, and customer decisions. The workflow can reduce avoidable delay without guaranteeing a booking.
Can it book directly into our existing calendar?
That depends on the calendar, permissions, supported integration, required fields, and booking rules. Dooriax verifies those requirements before implementation.
Can the workflow contact old leads?
Only when the business has a lawful and documented basis to contact them, the channel and content are permitted, suppression requests are honored, and the outreach matches the original relationship and current rules.
Build the next useful part of the system.
Bring the current tools, operating bottleneck, market, timing, and outcome. Dooriax will start with the facts.